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Delivery

Fast, Faster, SVB - says a customers about our delivery service. Optimized logistic processes, modern technologies and a well trained team, guarantee a prompt delivery. Shortly after you have passed your order, we will hand it over to our reliable partners DHL or UPS who ensure a fast and secure shipping. At SVB, you decide where you need your package!

Delivery costs at a glance

  EU Member States
Standard package
< 31 kg, < 120 cm
8,95 € *
Express delivery On demand
Bulky goods 49,95 € **

* Except Greece, Croatia, Canary Islands, Croatia, Romania and Bulgaria - shipping costs on demand.

** Except Greece, Croatia, Canary Islands and any other European islands - shipping costs on demand.

For further information regarding international shipping, click here


All standard shipments are carried out by our partners DHL or UPS.

Please mind: All standard deliveries will be delivered within 3 to 4 days depending on their destination. Additional costs for heavy goods or certain destinations can occure. We will inform you about any changes of delivery costs.

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Tracking - Where is your package?

Keep track of your order. With the easy DHL and UPS tracking tools you can see exactly where your package is at the moment. The day your order leaves our warehouse, you will receive an automatic email with your DHL or UPS tracking number and a direct link to the online tracking tool.

Go to DHL live tracking » Go to UPS live tracking »

How to track your package:

  1. Click on the word “Tracking” in the SVB shipping confirmation email. You will be forwarded to the tracking of your SVB package.
  2. or

  3. If the Link “Tracking” does not work, just copy the tracking number into the field “enter your tracking number” on www.dhl.com / www.ups.com and press enter. Now you will see the shipment status of your order. If you recognize a problem or a delay in the delivery process, please directly contact DHL or UPS.

If you have any questions concerning the shipment status of your package, please directly contact DHL or UPS in order to avoid additional waiting time.
Attention: Please have your DHL/UPS tracking number at hand.

DHL contact details:

Phone: Find your local DHL contact number here »
Online: Live tracking

UPS contact details:

Phone: 01806 882 663*
Online: Live tracking
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Your Holiday Service - SVB solves your technical problems and delivers directly to your boat

Free problem-solving on the phone

Each water sports enthusiast knows this situation: Everything is prepared, the boat is finally in the water and the holidays can begin – if the impeller did not break, if the board toilet wasn’t clogged or if the air conditioner didn’t leak. At SVB you are on board that they provide competent advice and jointly resolve the problem with you.

Fast delivery to all ports in the world

And even if you have just forgotten to update your charts - SVB ships to hidden places, ports and islands around the world.

In order to guarantee the fastest possible delivery without delays, a concrete delivery address is required (receivers name, name of the port and possibly your boat, street name, street/house number, place and country)

Standard package EU

Packages up to 31 kg and a maximum length of 1.20 m are shipped by UPS / DHL for a price of 8.95 € within the EU (Canary Islands, Greece and Croatia excluded). Standard packages cannot exceed an edge lengths of
120 x 60 x 60 cm. Products with shipping marks (bulky goods /
shipping / dangerous goods) will be charged separately.

Delivery costs for the Canary Islands, Greece and Croatia have to be calculated by the SVB staff.

International customers »

Express delivery to EU countries

Express deliveries to European countries are possible on demand. For more information please contact our service staff.

Shipment of bulky goods EU

Bulky items, that exceed the dimensions of a normal package (120 x 60 x 60 cm) are marked by a special sign. The shipment of these items is calculated with a fee of 34,95€ within European countries, with the exception of Canary Islands, Greece and Croatia. Delivery costs for bulky items that exceed a length of 2.70m have to be calculated by your SVB contact person.

Important: Please note that for wood and plexiglass boards we charge an additional packing rate of 30 € for protection manners.

Identification of bulky items on the SVB website:

Shipment of heavy goods EU

Heavy goods that exceed a maximum weight of 31 kg and a maximum length of 1.20 m are marked by a special sign. The shipment of these items is charged by a fee of 49,95€ to European countries with the exception of Canary Islands, Greece and Croatia.

Identification of heavy items on the SVB website:

Shipping cost on request: due to size and weight of the item the shipping cost have to be calculated. The cheapest rate for shipping to your delivery location is calculated after entering the order and quoted to you. Only with your approval to the price, the order will be placed.

Identification of bulky items on the SVB website:

Warning:

Pyrotechnical items: The shipment of dangerous goods, such as pyrotechnical items, are only sold to people over 18 years old and only shipped directly to the purchaser of the goods with a German delivery address.

Identification of pyrotechnical items on the SVB website:

Battery deposit: According to legislators, we are committed to charge a 7.50 € deposit for the purchase of a battery. Reimbursement will be made upon return in our house or against proof of disposal.

Identification of batteries on the SVB website:

Value added tax identification number (VAT)

For tax free deliveries to companies inside the EU, we need your VAT identification number. Both, the billing address as well as the delivery address have to be outside of Germany.

Member States Description in language of the country Abbreviation
Belgium (BE) le numéro d’identification à la taxe sur la valeur ajoutée BTW - identificatienummer No.TVA BTW-Nr.
Bulgaria (BG) Dank dobawena stoinost DDS = ДДC
Denmark (DK) momsregistreringsnummer SE-Nr.
Germany (DE) Umsatzsteuer-Identifikationsnummer USt-IdNr.
Estonia (EE) Käibemaksukohustuslase registreeri-misnumber KMKR-number
Finland (FI) Arvonlisâverorekisterointi-numero ALV-NRO
France (FR) le numéro d’identification à la taxe sur la valeur ajoutée ---
Greece (EL) Arithmos Forologikou Mitroou FPA A.Φ.M.
United Kingdom (GB) value added tax registration number VAT Reg.No.
Ireland (IE) value added tax identification number VAT No
Italy (IT) il numero di registrazione IVA P.IVA
Croatia (HR) --- ---
Latvia (LV) pievienotasvertibas nodokla registrijas numurs PVN registrijas numurs
Lithuania (LT) Pridetines vertes mo-kescio moketojo kodas PVN moketojo kodas
Luxembourg (LU) le numéro d’identification à la taxe sur la valeur ajoutée ---
Malta (MT) value added tax identification number VAT No
Niederlande (NL) BTW-identificatienummer OB-Nummer
Austria (AT) Umsatzsteueridentifikationsnummer UID-Nr.
Poland (PL) Numer identyfikacji podatkowej NIP
Portugal (PT) o número de identificacao para efeitos do imposto sobre o valor acrescentado NIPC
Romania (RO) cod de înregistrare în scopuri de TVA TVA
Sweden (SE) Registreringsnummer för mervärdesskatt (Momsnum-mer) MomsNr.
Slovakia (SK) Identifikačné číslo pre daň z pridanej hodnoty IC DPH
Slovenia (SI) davcna stevilka DDV
Spain (ES) el número de identificación a efectos del Impuesto sobre el Valor Anadido N.IVA
Czech Republic (CZ) danove identifikacni cislo DIC
Hungary (HU) közösségi adószám ---
Cyprus (CY) Arithmos Egrafis FPA ---
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Strong partners

All standard shipments are carried out by:

Customers say:

van Yves V.

goed voor zijn prijs

van AE V.

Het product is besteld en binnen een week is het bezorgd. Het is goed verpakt in een grote doos met luchtkussens. Prima dat SVB weer snel gaat leveren nu Bavaria een doorstart heeft gemaakt.

van J.B.M. V.

Heel snelle levering! Met correcte inhoud.

van AE V.

Als je een bestelling doet bij SVB dan wacht men net zo lang tot alles binnen is. Dat lijkt logisch, maar dat is het niet. Ik zit nu te wachten op zaken die aanwezig zijn maar niet worden verzonden om dat er drie gordijnen lopertjes van een euro er niet zijn. Dat is niet slim.

van Tido R.

Diverse artikelen besteld en deze goed kunnen vinden op de SVB site. Bijna alles in 2 dagen geleverd gekregen! En wat niet voorradig was werdt een paar dagen later geleverd. Al met al zeer tevreden.

Our experts

  • Boat builder
  • Mechanical Engineering
  • Technician
  • Electrician
  • Naval architects
  • Sailmakers
  • Splicers
  • Riggers

Where is your parcel?

Do not hesitate to contact DHL directly in order to get more exact tracking information:
+44 (0)844 248 0844

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